Accessibility Statement

Our Commitment to Accessibility

At The Golden Spoon, we believe that everyone should have equal access to our restaurant and its services. We are continuously working to improve the accessibility of our physical location and digital presence, guided by the principles of the Web Content Accessibility Guidelines (WCAG) and the Americans with Disabilities Act (ADA).

Our commitment extends to all aspects of our business, from the design of our website to the training of our staff. We are dedicated to creating an environment where all guests feel comfortable and respected.

We regularly review and update our accessibility practices to ensure we are meeting the evolving needs of our community. We welcome feedback from our guests and are always looking for ways to improve.

Accessibility Features at The Golden Spoon

We have implemented a range of features to make our restaurant accessible to guests with disabilities. These features include:

• Wheelchair-Accessible Entrance: Our main entrance is equipped with a ramp and an automatic door opener for easy access.
• Accessible Restrooms: We have accessible restrooms with grab bars and sufficient space for wheelchairs.
• Accessible Seating: We offer a variety of seating options, including tables that can accommodate wheelchairs. Please let us know your needs when making a reservation.
• Large Print Menus: We provide large print menus for guests with visual impairments. Please ask your server for assistance.
• Braille Menus: Braille menus are available upon request. Please inform us in advance so we can ensure one is ready for your visit.
• Website Accessibility: Our website is designed to be accessible to users with disabilities, following WCAG guidelines. This includes features such as alternative text for images, keyboard navigation, and sufficient color contrast.
• Assistive Listening Devices: We offer assistive listening devices for guests with hearing impairments. Please inquire with our staff for availability.
• Service Animals Welcome: Service animals are welcome at The Golden Spoon.
• Trained Staff: Our staff is trained to assist guests with disabilities and provide a welcoming and respectful experience.
• Online Ordering Accessibility: Our online ordering platform has been designed with accessibility in mind, ensuring compatibility with screen readers and keyboard navigation.

Website Accessibility Conformance

The Golden Spoon is committed to ensuring that our website conforms to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. To accomplish this, we have implemented the following measures:

• Regularly auditing our website with accessibility testing tools.
• Providing alternative text for all images and non-text content.
• Ensuring sufficient color contrast between text and background.
• Using semantic HTML to create a clear and logical page structure.
• Making our website navigable using a keyboard alone.
• Providing captions and transcripts for all video and audio content.
• Ensuring forms are accessible and easy to use.

Physical Accessibility Audit

In January 2024, The Golden Spoon conducted a comprehensive physical accessibility audit of our Seattle location. The audit, performed by AccessSolutions Northwest, identified several areas for improvement. As a result, we have:

• Replaced all doorknobs with lever handles for easier operation.
• Installed additional grab bars in the accessible restrooms.
• Adjusted table heights to provide more knee clearance for wheelchair users.
• Improved lighting throughout the restaurant to enhance visibility.
• Designated additional accessible parking spaces near the entrance.

Ongoing Efforts

We are committed to continuously improving the accessibility of The Golden Spoon. Our ongoing efforts include:

• Regularly training our staff on accessibility best practices.
• Monitoring our website for accessibility issues and making necessary updates.
• Seeking feedback from our guests with disabilities and incorporating their suggestions.
• Staying up-to-date on the latest accessibility standards and technologies.
• Working with accessibility consultants to identify and address any potential barriers.

Accessibility Support Contacts

We value your feedback and are committed to addressing any accessibility concerns you may have. If you encounter any difficulties accessing our website or restaurant, please contact our Accessibility Coordinator:

Name: Eleanor Vance

Title: Accessibility Coordinator

Email: [email protected]

Phone: (206) 555-4653 ext. 711

You can also reach us via postal mail at:

The Golden Spoon

Accessibility Department

1200 First Avenue

Seattle, WA 98101

We aim to respond to all accessibility inquiries within 3 business days.