Introduction
The Golden Spoon, located at 1200 First Avenue, Seattle, WA 98101, is committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy. This policy is effective as of January 1, 2025.
Information We Collect
We collect various types of information, including:
- Personal Information: This includes your name, email address, phone number, postal address, and any other information you voluntarily provide when making a reservation, subscribing to our newsletter, or contacting us through our website or other channels.
- Payment Information: When you make a reservation or purchase a gift certificate, we collect payment information such as your credit card number, expiration date, and billing address. This information is securely processed by our payment processor.
- Website Usage Information: We collect information about your interactions with our website, such as your IP address, browser type, operating system, referring URLs, pages visited, and the dates/times of your visits. This information is collected through cookies and other tracking technologies.
- Marketing and Communication Data: We record your preferences in receiving marketing from us and our third parties and your communication preferences.
How We Use Your Information
We use your information for the following purposes:
- To Provide Services: We use your personal information to process reservations, fulfill orders, respond to inquiries, and provide customer support.
- To Improve Our Website and Services: We use website usage information to analyze trends, track user movements, and improve the content and functionality of our website.
- To Personalize Your Experience: We may use your information to personalize your experience on our website, such as displaying targeted content or recommendations.
- To Communicate with You: We may use your email address or phone number to send you newsletters, marketing communications, and promotional offers. You can opt out of receiving these communications at any time.
- To Comply with Legal Obligations: We may disclose your information to comply with applicable laws, regulations, or legal processes.
- For internal purposes: such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and to evaluate and improve our Services, marketing and your experience.
Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
- Using secure servers to store your personal information.
- Implementing encryption technologies to protect sensitive information transmitted online.
- Limiting access to your personal information to authorized employees and contractors.
- Regularly monitoring our systems for security vulnerabilities.
Despite these measures, no security system is impenetrable. We cannot guarantee the absolute security of your personal information.
Sharing Your Information
We may share your personal information with the following parties:
- Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, email marketing providers, and website analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
- Business Partners: We may share your information with business partners who offer products or services that may be of interest to you.
- Legal Authorities: We may disclose your information to legal authorities if required by law or legal process.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
Cookies and Other Tracking Technologies
We use cookies and other tracking technologies to collect website usage information. Cookies are small text files that are stored on your computer or mobile device when you visit our website. We use cookies for the following purposes:
- To remember your preferences: Cookies allow us to remember your language preferences and other settings.
- To track website traffic: Cookies help us track the number of visitors to our website, the pages they visit, and the time they spend on each page.
- To personalize your experience: Cookies allow us to personalize your experience on our website by displaying targeted content and recommendations.
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For more information, please see our Cookies Policy .
Your Rights
You have the following rights regarding your personal information:
- Access: You have the right to access the personal information we hold about you.
- Correction: You have the right to correct any inaccurate or incomplete personal information we hold about you.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information.
- Restriction: You have the right to restrict our processing of your personal information.
- Data Portability: You have the right to receive your personal information in a portable format.
To exercise these rights, please contact our Data Protection Officer, Eleanor Vance, at [email protected] or by mail at the address above.
Children's Privacy
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13, we will take steps to delete the information as soon as possible.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date above. We encourage you to review this Privacy Policy periodically to stay informed about our privacy practices.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
The Golden Spoon
1200 First Avenue
Seattle, WA 98101
Phone: (206) 555-GOLD (4653)
Email: [email protected]